CaseAppSlaStatus

Experimental

SLA status of a case or stage, as the Case App routes report it.

Enumeration Members

AtRisk

AtRisk: "AtRisk"

Experimental

Approaching the SLA deadline

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Completed

Completed: "Completed"

Experimental

The case or stage has completed

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OnTrack

OnTrack: "OnTrack"

Experimental

Within the SLA deadline

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Overdue

Overdue: "Overdue"

Experimental

Past the SLA deadline

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Unknown

Unknown: "Unknown"

Experimental

No SLA is defined, or its state cannot be determined