CaseAppGetSlaSummaryResponse

Experimental

Case-level SLA summary for a case instance.

Properties¶

Property	Type	Description
`caseId`	`null` \| `string`	`Experimental` Human-readable case reference number
`caseInstanceId`	`string`	`Experimental`
`caseSummary`	`null` \| `string`	`Experimental`
`escalationRuleIndex`	`null` \| `number`	`Experimental`
`escalationRuleName`	`null` \| `string`	`Experimental`
`escalationRuleType`	`null` \| `EscalationTriggerType`	`Experimental`
`folderKey`	`null` \| `string`	`Experimental`
`instanceStatus`	`InstanceStatus`	`Experimental`
`lastModifiedTime`	`null` \| `string`	`Experimental`
`name`	`null` \| `string`	`Experimental`
`processKey`	`null` \| `string`	`Experimental`
`slaDueTime`	`null` \| `string`	`Experimental` SLA deadline in UTC (ISO 8601)
`slaName`	`null` \| `string`	`Experimental`
`slaStatus`	`null` \| `CaseAppSlaStatus`	`Experimental`
`state`	`CaseAppState`	`Experimental` Coarse case state, collapsing transitional instance statuses onto settled ones